Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Effective Date: February 12, 2026
1. Information We Collect
We collect information that you provide to us directly, including:
- Contact Information: Name, email address, phone number, and mailing address
- Account Information: Username, password, and preferences
- Payment Information: Credit card details and billing information
- Communication Data: Messages, feedback, and correspondence with us
- Usage Data: Information about how you interact with our website and services
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your account, orders, and services
- Send you promotional materials and updates (with your consent)
- Improve our products, services, and customer experience
- Comply with legal obligations and protect our rights
- Prevent fraud and enhance security
3. Mobile Opt-In and SMS Consent
Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
When you provide your phone number and consent to receive SMS messages from DANCOMA African Store, you may receive recurring promotional and marketing text messages including:
- Special offers and discounts
- Sales announcements
- New product launches
- Promotional campaigns
You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, shipping companies, hosting providers)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Important: Phone numbers collected for SMS communication purposes will NOT be shared with third parties for marketing purposes.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct or update inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of SMS messages by texting STOP
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
DANCOMA African Store (Dacoma Foods)
New York, NY, USA
Email: info@dancoma.store
Phone: (347) 748-6461
This Privacy Policy is easily accessible from all pages of our website via the footer.